ON THE MARK was featured on CEO.com in an article offering an inside look at the operating model — and why it’s too often overlooked when leaders focus solely on the business model.
Read the full article here: Should You Revise Your Operating Model? 6 Points To Consider
Business models are a lynchpin of success, central to both a company’s creation and to its continued existence.
A well-articulated business model is also vital for attracting investment. But what’s too often overlooked is an equally critical concept — the operating model.
What’s the difference? In the simplest terms, a business model lays out what a business does in order to deliver value to customers (and thus generate profit), whereas an operating model defines how the business does it.
For any good operating model, that “how” is comprehensive, touching all aspects of a business: customer experience, product or service offering, value creation, structure, compliance, metrics, people processes, culture, ways of working, and so much more. A company’s organizational design is, in essence, its competitive advantage. If your company isn’t competing as it should, it might be time to look at a top-to-bottom remodel.
More resources on organization design & business transformation:
- Check out this deep-diving infographic.
- Learn more about the need for a new operating model at your organization.
- Learn why organization architecture is only part of the picture.
- Read about why the HOW is more important than WHAT in true business transformation.
ON THE MARK is a leading global boutique consultancy with offices in the USA and UK. Owner of the industry’s most integrated, comprehensive and holistic solution, the team at ON THE MARK enables clients to realize their future ambitions.
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