7 Minute Read Takeaway: We can all take a page out of Jimi Hendrix's playbook. In fact, senior business executives…
Retail and Consumer Operating Models: Standing Out from the Crowd in a Saturated Market
5 Minute Read Takeaway: It’s a tough statement to swallow, but most retail and consumer organizations get in their own…
Tackling Silos and Sub-Optimisation in an Operating Model
5 Minute Read Takeaway: You have to bring the social and technical system together to ensure the choices and implications…
Digital Dilemmas: Modernizing an Operating Model using Telehealth as a Case in Point
5 minute read Takeaway: All digital change – whether telehealth or digital initiatives in other contexts – must be intentionally…
Trim Versus Haircut: Why You Need More Than Design Criteria to Design a Robust Operating Model
5 minute read Takeaway: While it requires more effort up front, setting design criteria from the beginning helps to speed…
Unlocking The Power Of Systems Thinking
5 minute read Takeaway: Developing systems thinking begins with perspective. Go to a problem and look out. Identify the broader…
Designing Your Business For Flexibility
7 minute read Takeaway: If your business is facing disruptive change or is in a dynamic business environment, your strategies…
OTM Team Member Spotlight: Dr. Crystal Chilcoat
Crystal joined ON THE MARK as our Business Analyst. Since then, she has developed a passion for organization design! We…
Developing Your Workforce For Business Agility
5 minute read Takeaway: Organizational agility is an outcome that can be designed into an organization’s operating model. An agile…
Design Cannot Begin Until You’re Clear About Strategic Positioning
5 minute read Takeaway: There are four definitions of strategy (strategy as plan, position, perspective or pattern). In order to activate…