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Conferences, briefings, workshops, webinars and announcements

OTM Webinar: The Law School Admission Council (LSAC) Redesign Journey; The Story Behind the Story

Presented by Annmarie Levins, LSAC Chief Strategy Officer, Wilma Paxton Doherty, OTM Consultant and Mark LaScola

LENGTH: 90 minutes

DATE & START TIME: Thurs., 25 April; 07:00am PST/10:00am EST/15:00 GMT/16:00 CET/


agile webinar

OTM Webinar: Designing flexibility and speed into your operating model; You don’t have to be Agile to be agile.


Agile approach is not the only way to design flexibility and speed into your operating model, particularly given the challenges and pitfalls associated with trying to implement Agile. Agile started as a way of working in the software development industry based on rapid development cycles, its good enough, and fix it in the next cycle mentality.

Now Agile is the newest buzz word, end-all, be-all management solutions. Agile zealots profess an all-in approach to it. We have seen this 10’s of times before… recall the onset of Quality in the 80’s, or maybe the mystery of finding the “core competence” of a business in the 90’s, or perhaps Lean in the 2000’s… Agile was never intended to be the basis of an entire operating model. But like the management interventions of Quality, Six-Sigma, and Lean, embedding agile into the work environment requires pragmatic systemic changes as it has significant impacts on management roles, power and decision making, governance and entire structures.

Putting agile into traditional waterfall work environments is a collision waiting to happen fraught with challenges, risks, and trade-offs. And, the motivation to work in an agile environment is compounded by the fact that the younger workforce is enamored with it because it brings less bureaucracy, greater empowerment and focuses on getting things done – all honorable reasons. But there is more than one “road to Rome” as the saying goes – or, you can design flexibility and speed into your operating model without being Agile.

PRESENTED BY: Mark LaScola, Managing Principal and Peter Turgoose, OTM Senior Consultant

DATE & TIME: Thursday, 30th May at 10 am PST and PHX time/6pm UK time/7pm CET/10pm Dubai time/5am Melbourne time

START TIME: 07:00am PST/10:00am EST/15:00 GMT/16:00 CET

LENGTH: 90 minutes


Watch this space for more information on how you can sign up!

OTM Articles on Agile:

Join OTM for Spring 2019 ODF Conference Plenary


Thursday, April 18th, 2019 – Seattle, Washington

The Road to Sustainable Modernization Runs Through Collaborative Redesign: How One Business Modernized its Operating Model and Improved Performance Overcoming a Cluster of Internal/External Challenges


Most businesses today must respond to pressures brought about by new ways of working, data and digital transformation, growth, changing customer expectations, regulatory demands and evolving delivery channels.  For the Law School Admission Council (LSAC), these pressures and more such as access, admissions, changing law education programs compounded by running an outdated operating model, created road blocks to performance.

For former Law School Dean and LSAC CEO, Kellye Testy, modernizing its operating model quickly while genuinely engaging its staff from the start was a fundamental requirement. Leveraging ON THE MARK’S collaborative approach engaging key stakeholders, customers, its board and the entire employee population, the redesign took less than one year to complete.

CEO Kellye Testy, and Mark LaScola, Managing Principal of ON THE MARK, will take you through an interactive journey of LSAC’s operating model modernization, its challenges, wisdoms and impacts on the LSAC and the broader law education ecosystem.

Executive Briefing: When to Know it’s Time to Modernize Your Operating Model


8:00 – Registration, tea, and coffee
8:15 – Welcome
8:25 – Mark LaScola & Q&A
10:00 – Finish

Tuesday, June 11th, 2019 – Denver, Colorado
8-10 am with Breakfast
Location TBD

An intimate executive roundtable aimed at C-Level Executives and Senior Leaders led by Mark LaScola, Managing Principal of ON THE MARK.

A well-designed operating model is fundamental to business performance and achieving success. An operating model that is “fit for purpose” is able to respond to business complexities, achieve your business strategy and improve performance while driving out significant amounts of waste or “business complication”. An unfit, misaligned operating model can eat up 10%-25% of operating costs complicating your day-to-day business activities, burdening performance, negatively impacting the customer experience, driving in waste and frustrating the employee experience.

As a starting point, leaders must first be willing to critically examine whether an operating model is fit for purpose. While this review requires real work and is not easy, it can be done with an investment of three days of time via a collaborative effort. A business can answer that all important question: Is our operating model fit for purpose?

Together we will discuss those practical issues facing your business today including:

  1. Practical examples of modern operating models addressing digitalization, agile, customer centricity, local to global, strategy changes, platforms and ecosystems, etc.
  2. Common pitfalls and mistakes made on the road to modernization.
  3. Integrating future of work challenges into an operating model.
  4. When to know the time is right to modernize an operating model.
  5. What are the best ways to go about modernizing an operating model.

RSVP: Click Here

or contact Dan Schmitz at

Organization Design Masterclasses

OTM in partnership with EODF

Module 3: Making Design Real – London, 5 June | Birmingham, 12 June

Module 4: Living the New – London, 6 June | Birmingham, 13 June

For more information and to register, click here

Technology in Service of People:

The Art and Science of Transforming Our Work


Global Network for SmarT Organization Design 2019 Conference


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