ORGANIZATION DESIGN
Not just organization charts and personalities, organization design is about ensuring your operating model is ‘fit for purpose’ and aligned to your strategy.
M&A CONSULTING
65-85% of mergers and acquisitions never achieve desired synergies or performance value, three years post-acquisition. This is largely due to poor operational and cultural integration so it’s vital to think holistically.
CAPABILITY BUILDING
Designed to increase the competence and confidence of your staff while achieving tangible business results. Our skill-building workshops, coaching and mentoring are consistently rated by our customers as “one of the best” development opportunities.
GROUP PROBLEM SOLVING &
DECISION MAKING
Move beyond another meaningless meeting or conference. Make challenging decisions, solve complex problems and win commitment from stakeholders for successful implementation.
ORGANIZATION CHANGE MANAGEMENT
Don’t manage change, get ready for it. Prepare your stakeholders with our unique approach to change readiness.
Case Studies
Nestlé UK&I Supply Chain
Widening the Gap Between the Competition
Nestle UK&I were achieving 99.5% service levels but industry consolidation meant competitors had the opportunity to leap-frog Nestle’s advantage.
CSL Behring Global Regulatory Affairs
From Local
to Global
The Regulatory Affairs Team spanned six countries, each having its own structure and ways of working with no commonality of approach leading to inefficiency, duplication, confusion in communicating with national health authorities, and ultimately a lack of trust in the function.
Parcel Force
Developing Internal Org Design Capability
In a competitive market, with many large operators, PFW had consistently lost money for over 15 years. The executive team were given five years to turn the business around.
American Express Travel Financial Capture Group
Don’t manage change,
get ready for it
Silo'd groups and fragmented business processes creating errors and losses was creating a workforce disconnected from the business strategy and dissatisfied customers. Employees were also weary from various ongoing reengineering, outsourcing, and resource shortages.
BAE Air Systems
Complexity vs
Complication
BAE Air Systems had a complicated and expensive operating model with lack of clarity around roles and responsibilities, failure to meet targets and unbalanced resourcing.
City of Phoenix Human Services Department
Moving beyond another meaningless meeting
Lack of understanding, alignment and staff commitment to a strategic direction left this department operating in silos with little cross-divisional coordination or communication. The organizational culture needed to embrace a common direction and an effective system for planning and execution.
Consistent Results Footprint*
Working together, we identify desired results that will deliver success in your eyes. We then target our solution to measure, track and achieve those results.
Results
- Improved customer satisfaction & experience
- Improved quality
- Increased employee engagement
- Faster implementation & ROI (as compared to traditional change management)
- Greater sustainability of change
- Reduce costs
- Release capacity
Consequences
- Aligned leadership behaviors
- Renew/reinvigorate/change culture
- Greater stakeholder ownership
- Achieve change faster
- Simplify the customer experience
- Improved performance
*Results taken from a cross-section of our projects in a variety of function’s and industries.